Cover your French home and belongings with CA Britline
Protecting your home in France is important. Whether it is a main residence, holiday home or a rental property, our team of insurance advisors will be able to assist you to find a solution tailored to your budget and needs.
Already insured somewhere else? If your contract is more than one year old, we'll take care of the cancellation process with your current French insurer, without a gap in your cover. All free of charge(1).
Home and contents insurance in detail
New for old
Public liability
Different levels of cover available
Frequently asked questions
Under French law it is mandatory to have a civil liability insurance "assurance responsabilité civile" to cover damage to another person or property. This is included within all of our home and contents policies and is the minimum level of insurance required property owners including landlords and also tenants.
However, notaries, mortgage providers and rental agencies often insist on the presence of home insurance and refuse their services if not evidenced, so without it problems will almost certainly occur.
Public liability insurance only covers damage to third parties and you will no doubt want to ensure that your own losses are covered too. Our home and contents policies can be tailored to protect all of your property and belongings, whether you are a French resident or insuring a secondary residence or rental property.
Claims are managed directly with the Credit Agricole insurance company, Pacifica, and should be reported rapidly after the event.
You can declare your claim by connecting to your online banking or through the "Mes Assurances" App by clicking on the contract and then "Déclarer/suivre un sinistre".
These are fast and efficient ways to make your claim but a telephone number is also available.
Once you have sent your declaration, a member of the insurance claims department from Pacifica will contact you to explain the next steps and answer any questions you may have.
Any future correspondence in respect of your claim will be made directly with your dedicated claims advisor.
For home & contents, top-up health, car and motorbike insurance policies, the “Loi Hamon” allows you to change your insurance provider at anytime after the first year of subscription by giving just one month’s notice.
When switching your policies to CA Britline it’s hassle-free. We will arrange everything and ensure continuity of insurance for you.
The house and contents insurance policy is provided by PACIFICA, a property and casualty insurance subsidiary of Crédit Agricole Assurances. PACIFICA, S.A. with fully paid-up capital of 455 455 425€, a company governed by the French Insurance Code. Head office: 8-10 Boulevard de Vaugirard - 75724 Paris Cedex 15. 352 358 865 RCS Paris - VAT number: FR 95 352 358 865.
The guaranteed events and conditions are specified in the contract. This policy is distributed by your Crédit Agricole Regional Branch, which is registered with ORIAS as an insurance broker under number 07 022 868. Details of your branch’s insurance broker status are available at www.mentionscourtiers.credit-agricole.fr or at your regional bank.
You have a legal right of withdrawal when taking out a policy following sollicitations and/or distance selling.
(1) In the event of cancellation during the year (known as cancellation under the Hamon Act No. 2014-344 of 17 March 2014) as provided for in Article L. 113-15-2 of the Insurance Code, we will take care of the cancellation formalities with your current French insurer.