Cover your French home and belongings with CA Britline
Protecting your home in France is important. Whether it is a main residence, holiday home or an investment property our team of advisors will be able to assist you to find a solution tailored to your needs and budget.
Home insurance offer: Subscribe to a new home insurance policy between the 25th of August and 12th of October 2025 and get 2 months of premiums refunded*.
Already insured somewhere else? If your contract is more than one year old, we'll take care of the cancellation process with your current insurer, without a gap in your cover. All free of charge(1).
House and contents insurance in detail
New for old
Public liability
Different levels of cover available
Frequently asked questions
Under French law it is mandatory to have a civil liability insurance "assurance responsabilité civile" to cover damage to another person or property. This is included within all of our home and contents policies and is the minimum level of insurance required property owners including landlords and also tenants.
However, notaries, mortgage providers and rental agencies often insist on the presence of house insurance and refuse their services if not evidenced, so without it problems will almost certainly occur.
Of course civil liability insurance only covers damage to third parties and you will no doubt want to ensure that your own losses are covered too. Our House and Contents policies can be tailored to protect all of your property and belongings, whether you are a French resident or insuring a secondary residence or rental property.
Claims are managed directly with the Credit Agricole insurance company, Pacifica, and should be reported rapidly after the event.
You can declare your claim by connecting to your personal online banking or through the Pacifica App by clicking on the contract and then "Déclarer un sinistre".
These are fast and efficient ways to make your claim but a telephone number is also available.
Once you have sent your declaration, a member of the Insurance claims department from Pacifica will contact you to explain the next steps and answer any questions you may have.
Any future correspondence in respect of your claim will be made directly with your dedicated claims advisor.
For House & Contents and Car insurance policies, the “Loi Hamon” allows you to change your insurance provider at any time after the first year of subscription by giving just one month’s notice.
When switching your policies to CA Britline it’s hassle-free. We will arrange everything and ensure continuity of insurance for you.
The house and contents insurance policy is provided by PACIFICA, a property and casualty insurance subsidiary of Crédit Agricole Assurances. PACIFICA, S.A. with fully paid-up capital of €455,455,425, a company governed by the French Insurance Code. Registered office: 8-10 Boulevard de Vaugirard - 75724 Paris Cedex 15. 352 358 865 RCS Paris - VAT No.: FR 95 352 358 865.
The events covered and the conditions are set out in the contract. You have a legal right of withdrawal when taking out a policy following sollicitations and/or distance selling. The details of the insurance broker for your regional head office are available on www.mentionscourtiers.credit-agricole.fr or in your local Crédit Agricole branch.
Contact your CA Britline advisor to find out the full details and conditions of this offer.
* Promotional offer valid from 25/08/2025 to 12/10/2025 inclusive for all new home insurance policies taken out. Automatic refund 94 days after the policy takes effect, provided that the policy is not cancelled and there are no payment incidents.
(1) We take care of the cancellation formalities, without cost or penalty, with your insurer. In the context of mid-year cancellation (known as Loi Hamon cancellation) provided for in Article L. 113-15-2 of the French Insurance Code.