Accessibility statement for the Britline website

The Crédit Agricole Normandie Regional Bank is committed to make its websites, intranet, extranet and mobile apps accessible in accordance with article 47 of law no. 2005-102 of 11 February 2005.

To this effect, it is deploying the following strategy and actions:

  • Consult the multi-year plan (in French)
  • Consult the action plan for the current year (in French)

This accessibility statement applies to the Britline website (https://www.britline.com/).

 

COMPLIANCE STATUS

The Britline website is not compliant with version 4.1.2 of the “Référentiel Général d’Amélioration de l’Accessibilité” (RGAA). The site has not yet been audited. 

An update of the site is planned between now and December 2026. It will be redesigned to meet accessibility criteria. A control audit will be carried out upon its launch.

 

CREATION OF THIS ACCESSIBILITY STATEMENT

This statement was drawn up on 26 June 2025.

 

TECHNOLOGIES USED TO DEVELOP THE SITE

  • HTML 5
  • CSS
  • Javascript
  • PHP

 

FEEDBACK AND CONTACT

If you are unable to access content or services, you can contact the department responsible for accessibility, to be referred to an accessible alternative or to obtain the content in another form: contact.accessibilite@ca-normandie.fr.

 

REMEDIAL PROCESS 

This process should be used in the following cases. You have notified the website manager of an accessibility problem that is not allowing you to access content or services on the website and you have not received a satisfactory response.

  • Write a message to the Human Rights Defender: [https://formulaire.defenseurdesdroits.fr/]
  • Contact the Human Rights Defender delegate in your region: [https://www.defenseurdesdroits.fr/carte-des-delegues]
  • Send a letter by post (free, do not put a stamp): 

Défenseur des droits 
Libre réponse 71120
75342 Paris CEDEX 07