5 things to do

We know that minor irritations can easily spoil customer service which is why we have some simple priorities to make your French experienece as easy as possible.

  1. When your account is opened please login to the CA Normandie site . It will ask you questions in French, but we have a guide to help you every steps of the way. It only takes 5 minutes.
  2. Download the Mabanque app. If your phone language is in English the app will be in English. Check out the demo by swiping right.
  3. Set up the SECURIPASS option in the app. This will keep online payments secure as you will be asked to validate your online payments in the app.
  4. Set up your Britline international payment account. Organise your transfer and talk to them about regular transfers if you have a pension or regular utility bills to settle.
  5. Activate your card once you receive it. The instructions will be in the letter.

You can now sit back and relax.

For UK clients, Britline International Payments Service is provided by HiFX Europe Limited. HiFX is a limited company registered in England and Wales. Registered number: 3517451. Registered office: Maxis 1, Western Road, Bracknell, Berkshire, RG12 1RT. HiFX Europe Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration 462444, for the provision of payment services.

For EEA clients, Britline International Payments Service is provided by XE Europe B.V.. XE Europe B.V. is a limited company registered in The Netherlands with company no. 72587873, and registered office at Rozengracht 12,1, 1016NB Amsterdam, The Netherlands. XE Europe B.V. is authorised by the Dutch Central Bank (De Nederlandsche Bank) under the Payment Services Directive II, license number R149006 for the provision of payment services.

Free download and access to the Ma Banque application, excluding communication costs according to operators. The use of the application requires the use of a communication terminal compatible with Internet access and a subscription to the Crédit Agricole En Ligne service. Services may vary depending on your Regional Bank. App Store is a trademark registered under the name of Apple Inc. Android™ and Google Play are trademarks of Google Inc.