Understanding your fee statement
Interpreting your statement of banking fees
|PRODUITS ET SERVICES (PRODUCTS AND SERVICES)|
|COTIS CS or COTIS||Fee for your account service package which upgrades your account to include various insurances and discounts.|
|PRLV||Annual fee for your bank card or outgoing direct debit or active account handling fee or fees relating to the credit of a foreign cheque upon your account.|
|Envoi Cheque Recom||Fee for sending your cheque book using a secured postal method.|
|UTILISATION DE MOYENS DE PAIEMENT (USING MEANS OF PAYMENT)|
|Frais Déplafonnement Carte||Fee for modifying your card limits.|
|Operation Etranger||Fee for card payments outside of the European Economic Area.|
|VIREMENT||Transfer in euros or receipt of a transfer in sterling.|
|REMISE||The crediting to your account of a foreign cheque.|
|GESTION DU COMPTE (ACCOUNT MANAGEMENT)|
|Interets Debiteurs||Debit interest incurred when your account has been overdrawn (or when using funds before the value date has been reached).|
|COM CHANGE||Commission for foreign exchange transactions.|
|Retrocession Interets Debiteurs||Backdated debit interest.|
|INCIDENTS DE FONCTIONNEMENT (PAYMENT INCIDENTS)|
|Frais Reject Prelev||Fee for rejecting a direct debit due to lack of funds.|
|Frais Lettre Murcef||Cost of sending a letter advising you that your account is overdrawn.|
|Frais CHQ Paye sous interdict bancair||Fee for payment of a cheque whilst being "interdit bancaire".|
|Frais Rejet de chq sup 50||Fee for rejecting a cheque for an amount exceeding 50€ due to lack of funds.|
|Commission d’intervention||Commission for the bank’s intervention in paying an item when your account is overdrawn, or when an agreed overdraft limit is exceeded.|
Frequently Asked Question
Why have I received this statement of banking fees?
I have heard the term «relevé annuel de frais» used. Is this the same thing?
Indeed, this statement, required by the Loi Chatel dated 3 January 2008, is also called «relevé annuel de frais» by public services.
To make matters clear for their customers Crédit Agricole wanted to go beyond the legally required minimum by also including the non-charged operations and the advantages from which you have benefited. This will give you an objective and exclusive overview of the relationship you maintain with your bank.
Does my annual statement of banking fees take into account all transactions with my bank?
Does the statement of banking fees concern fees already charged or to be charged in the future?
Is there a charge for the statement of banking fees?
Do I need to keep it ? Do I need to show it to other organisations?
I have several accounts and I have received several fee statements. Can I have one for all accounts?
I want to receive my fee statement by internet. What do I need to do?
Where do I find the principal banking fees?
What can I do if there are entries I do not understand?
What is the "Compte service" package?
What is the Bonus Gold?
The holders of a Gold Mastercard or Visa Premier card from Crédit Agricole benefit from a reduction in price, the amount of which increases with each payment (apart from Moneo) and withdrawal from a Crédit Agricole ATM using this card.
The reduction in price is applied to the following year’s annual card charge.