Damaged card
If your card is damaged, you will need to contact Britline to request a replacement.
We will ask you to destroy or return your damaged card.
If you wish to continue using your damaged card for online payments until you receive your new card, this is possible. Please ask for this option when contacting us.
It will then be necessary for you to contact us again after receipt of the new card so that the old one can be definitively cancelled.