Damaged card

If your card is damaged, you will need to contact Britline to request a replacement.

We will ask you to destroy or return your damaged card.

If you wish to continue using your damaged card for online payments until you receive your new card, this is possible.  Please ask for this option when contacting us.
It will then be necessary for you to contact us again after receipt of the new card so that the old one can be definitively cancelled.



Sécuripass is a free service (excluding communication costs depending on the operator) requiring the download of the Ma Banque app and a subscription to the Crédit Agricole Online service. Conditions and limits of the service can be found in the General Terms and Conditions of Use available in the Ma Banque app or on request from your branch.