Changing your PIN number

It is not possible to change the PIN code on a French debit card.

If you use the incorrect PIN code, your card will be temporarily blocked. To remove the block, you will need to make a cash withdrawal or print a RIB from a Crédit Agricole cash machine in France using the correct PIN code. You may contact Britline to ask for your code to be reissued if needed. 

If you are not in France and will not be returning in the foreseeable future, we will need to issue a new card and PIN code.


Sécuripass is a free service (excluding communication costs depending on the operator) requiring the download of the Ma Banque app and a subscription to the Crédit Agricole Online service. Conditions and limits of the service can be found in the General Terms and Conditions of Use available in the Ma Banque app or on request from your branch.