Cancelling your house insurance

To cancel your house insurance, we will need two documents from you:

  1. Your signed instruction, confirming you would like to cancel the contract.
  2. A copy of the “Attestation de Vente” (a one or two-page document), given to you on the day of signing by the notaire. 

You can send these documents as PDF attachments via email to

Your policy will be cancelled as of the date of sale of your property. The rebate of any premium due will be reimbursed to the paying bank account around 15 days later. This could include any monthly debit that is scheduled to be taken in the next 30 days after your cancellation request is acted upon.

The house and contents insurance contract is provided by PACIFICA, the insurance company, subsidiary of Crédit Agricole SA. PACIFICA: Company regulated by the "Code des Assurances". Limited company with a consolidated capital of 252,432,825€ untied funds. Head office: 8-10 boulevard de Vaugirard - 75724 Paris cedex 15.352 358 865 RCS Paris. The events guaranteed and the conditons figure in the contract.

This contract is issued by your regional head office Crédit Agricole Normandie, registered with the ORIAS as a broker. Crédit Agricole Mutuel de Normandie co-operative company with variable capital, approved bank – Head office situated 15 Esplanade de Brillaud de Laujardière – CS25041, 14050 CAEN CEDEX 4 – Registered in CAEN under the company number 478 834 930 - Brokering company registered on the « registre des intermédiaires d’assurance » n° 07 022 868.

Contact your CA Britline advisor to find out the full details and conditions of this offer in your regional office of Crédit Agricole.