Cancelling your car insurance

To cancel your car insurance, we will need two documents from you:

  1. Your signed instruction, confirming you would like to cancel the contract.
  2. Proof of the sale of the vehicle – either the "Certificat de Cession" or the registration documents stating that the vehicle has been sold.

You can send these documents as PDF attachments via email to

Your policy will be cancelled as of the date of sale of your vehicle. The rebate of any excess premiums paid will be reimbursed to the paying bank account around 15 days later. This could include any monthly debit that is scheduled to be taken in the next 30 days after your cancellation request is acted upon.

The vehicle insurance contract and its options are provided by PACIFICA, the insurance company, subsidiary of Crédit Agricole SA. PACIFICA: Company regulated by the "Code des Assurances". Limited company with a consolidated capital of 332,609,760€ untied funds. Head office: 8-10 boulevard de Vaugirard - 75724 Paris cedex 15.352 358 865 RCS Paris. The events guaranteed and the conditons figure in the contract.

This contract is issued by your regional head office Crédit Agricole Normandie, co-operative company with variable capital, approved bank – Head office situated 15 Esplanade de Brillaud de Laujardière – CS25041, 14050 CAEN CEDEX 4 – Registered in CAEN under the company number 478 834 930 - Brokering company registered on the « registre des intermédiaires d’assurance » n° 07 022 868.

The details of the insurance broker for your regional head office are available on or in your local Crédit Agricole branch. Contact your CA Britline advisor to find out the full details and conditions of this offer in your regional office of Crédit Agricole.