Finding your insurance premium renewal date

Your policy will have an annual renewal date (“échéance principale”). This is not to be confused, however, with the start date of the policy ("date d’effet"), as they can sometimes differ.

Here’s how you can find the details of your insurance contract, including its renewal date:

  1. Log into your account using your 11-digit account number and six-digit personal access code
  2. On the home page, below your current account details, you will see:
  1. Click on the arrow on the right-hand side of the bar to display the contracts you have in place.
  2. Click on the contract in question – this will open up a new page giving you all of the details of your policy.

Your renewal notice will be made available on your online banking facility at least 30 days before the renewal date.

To find your renewal notice: 

  1. Click on "Accéder à Mes E-Documents".
  1. Select "Assurances Biens et Personnes".
  1. Click on the arrow on the right hand side of the bar
  2. Select Avis de Renouvellement PACIFICA

  1. Log on with your account number (11 digits) and personal code (the same one that you use to access your online banking or banking app)
  2. Select the contract you wish to view
  3. Click Consulter mon Contrat

The insurance contracts and their options are provided by PACIFICA, the insurance company, subsidiary of Crédit Agricole Assurances. PACIFICA S.A., with fully paid-up share capital of 455 455 425 euros, a company governed by the Insurance Code. Head office: 8–10 Boulevard de Vaugirard, 75724 Paris Cedex 15. 352 358 865 RCS Paris. TVA : FR95 352 358 865.

The guaranteed events and conditions are specified in the contract. This policy is distributed by your Crédit Agricole Regional Branch, which is registered with ORIAS as an insurance broker under number 07 022 868. Details of your branch’s insurance broker status are available at www.mentionscourtiers.credit-agricole.fr or at your regional bank.

Free download and access to the ‘Mes Assurances’ application, excluding communication costs depending on operators. PACIFICA, a non-life insurance subsidiary of Crédit Agricole Assurances. PACIFICA, S.A. with fully paid-up capital of €455,455,425, a company governed by the French Insurance Code. Registered office: 8-10 Boulevard de Vaugirard - 75724 Paris Cedex 15 - RCS Paris 352 358 865 - VAT No.: FR 95 352 358 865.