Sending health insurance devis or factures

It is not possible to send health insurance devis and/or factures via your online banking facility.

You can visit and access MON ESPACE CLIENT SANTE.

If you have not already set up an online account, this is quick and easy to do – but do note that you will need to have your Social Security number to hand.

Once you have created your account you will be able to:
  1. Send dental/optical devis directly to Pacifica to know how much will be paid and how much (if anything) will be at your cost.
  2. Download a copy of your "Carte Tiers Payant"
  3. Download statements and look at the details of reimbursements that have been made.

For simplicity and ease of access for your insurance needs, we recommend that you download the Pacifica app, which will enable you to access the details of insurance contracts for car, house, personal injury, top-up Health , public liability and mobile devices.

You can log in with your bank account login details (remember to choose "Normandie" for the region).

Once the app is activated, you can make a claim, send documents, download attestations and access all important telephone numbers directly.

For your top-up health insurance contracts, you can access and download your "Carte Tiers Payant", as well as send your devis and factures directly to Pacifica.

The Health insurance contract is provided by PACIFICA, the insurance company, subsidiary of Crédit Agricole SA. PACIFICA: Company regulated by the "Code des Assurances". Limited company with a consolidated capital of 252,432,825€ untied funds. Head office: 8-10 boulevard de Vaugirard - 75724 Paris cedex 15.352 358 865 RCS Paris. The events guaranteed and the conditons figure in the contract.

This contract is issued by your regional head office Crédit Agricole Normandie, registered with the ORIAS as a broker. Crédit Agricole Mutuel de Normandie co-operative company with variable capital, approved bank – Head office situated 15 Esplanade de Brillaud de Laujardière – CS25041, 14050 CAEN CEDEX 4 – Registered in CAEN under the company number 478 834 930 - Brokering company registered on the « registre des intermédiaires d’assurance » n° 07 022 868.

Contact your CA Britline advisor to find out the full details and conditions of this offer in your regional office of Crédit Agricole.