Finding proof of your no claims bonus

Your no claims bonus, known as "Bonus/Malus" or "CRM" in French is shown within the detail of your contract on your online banking.  

  1. Log into your account using your 11-digit account number and six-digit personal access code.
  2. On the home page, below your current account details, you will see:
  1. Click the arrow on the right-hand side of the bar to display the contracts you have in place.
  2. Click on "Assurance Automobile".
  3. Scroll down the page to find the "Conducteur du véhicule" section and look for "Bonus/Malus (CRM)" to find your no claims bonus.
  4. Click on the relevant contract – this will open up a new page giving you all of the details of your policy.

It is not possible to download an attestation for your no claims bonus via your online banking, so you will need to contact us. This will also be provided by all insurers on your annual renewal documents and policy information.

Your no claims bonus, known as "Bonus/Malus" or "CRM" in French is shown within the detail of your contract via the app.  

  1. Open the app using your account number (11 digits) and personal code (the same details that you use to access your online banking).
  2. Scroll down the page to find the "Conducteur du véhicule" section and look for "Bonus/Malus (CRM)" to find your no claims bonus.
  3. Select the contract you wish to view.
  4. Click "Consulter mon contrat".

The car insurance policy is provided by PACIFICA, a property and casualty insurance subsidiary of Crédit Agricole Assurances. PACIFICA, S.A. with fully paid-up capital of €455,455,425, a company governed by the French Insurance Code. Registered office: 8-10 Boulevard de Vaugirard - 75724 Paris Cedex 15. 352 358 865 RCS Paris - VAT No.: FR 95 352 358 865.

The events guaranteed and the conditions are set out in the contract. You have a legal cooling-off period if you sign up for a subscription following sollications and/or distance selling. The details of the insurance broker for your regional head office are available on www.mentionscourtiers.credit-agricole.fr or in your local Crédit Agricole branch.

This contract is issued by your regional head office Crédit Agricole Normandie, co-operative company with variable capital, approved bank – Head office situated 15 Esplanade de Brillaud de Laujardière – CS25041, 14050 CAEN CEDEX 4 – Registered in CAEN under the company number 478 834 930 - Brokering company registered on the « registre des intermédiaires d’assurance » n° 07 022 868.

Contact your CA Britline advisor to find out the full details and conditions of this offer.

Free download and access to the ‘Mes Assurances’ application, excluding communication costs depending on operators. PACIFICA, a non-life insurance subsidiary of Crédit Agricole Assurances. PACIFICA, S.A. with fully paid-up capital of €455,455,425, a company governed by the French Insurance Code. Registered office: 8-10 Boulevard de Vaugirard - 75724 Paris Cedex 15 - RCS Paris 352 358 865 - VAT No.: FR 95 352 358 865.