Updating your address

In order to update your fiscal or correspondence address, we need your signed instruction by email. 

You can complete and sign our update contact details form or simply send us a signed document asking your change of address. Your request must also include a proof of your new address. 

We only accept the following documents and we need this for each account holder: 

  • Copy of your last P60 or avis d'imposition, HMRC or official government documentation.
  • Copy of a utility bill - gas, electricity, water, landline telephone or council tax (dated within the last 3 months unless billed annually).
  • Insurance attestation confirming your address.
  • A signed letter from the person you are living with stating that you are living with them, together with their proof of identity and proof of address as mentioned above.

You can send your documents to us either:

  1. Via your secure inbox: accessible from the Ma Banque app and online banking.
  2. By email: contact@britline.com
  3. By post: CA Britline. CS 25014. 14050 CAEN Cedex 4. FRANCE

 

Last updated: 27th August 2026

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