Signing your contract(s) online

Signing your contracts online is the quickest and easiest way to finalise your subscription to any of our products and services, and going paperless is better for the environment too! Please note that it is not yet possible to sign your contract(s) from the Ma Banque(1) app.

How to sign your documents on your online banking facility:
 

  1. Log on to your secure online banking.
  2. Click on your profil at the top right corner of the screen.
  3. Click on “Ma banque et moi".
  4. Click on “Signer mes documents”.
  5. Click on “Signer” to start the signature process.
  6. Check that you have selected the right contract and click on “Poursuivre”.
  7. Tick the box to confirm that you have read your contractual documents (Fiche information and General Terms & Conditions) and click on “Document suivant”. 
  8. Check if your details are correct and click on “Valider le récapitulatif”. 
  9. Click on “Accéder à la signature" to sign your contract.


After the signature, your product(s) and/or service(s) will automatically be in place.

If you are struggling to sign your contract(s), please feel free to contact us and our team will help you to sign your documents successfully.

 

Last updated: 29th of April 2025

(1) Free download and access to the Ma Banque application, excluding communication costs according to operators. The use of the application requires the use of a communication terminal compatible with Internet access and a subscription to the Crédit Agricole En Ligne service. Services may vary depending on your Regional Bank. App Store is a trademark registered under the name of Apple Inc.AndroidTM and Google Play are trademarks of Google Inc.