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Have you had a look at our Help and Resources section? We’ve provided answers to the most frequently asked questions, and much more.

  • Lost or stolen card? Call 24/7

+33 (0)9 69 39 92 91*

* Please call us the next available working day to re-order a replacement card.

  • PACIFICA INSURANCE Call 24/7

In France (From a landline):

0800 810 812

From the UK:

+33 (0)1 41 85 97 97*


If you haven't found the answer you were looking for in our Help & Resources section, contact one of our advisors:

  • +33 (0)2 31 55 67 89

Opening hours:

Monday to Friday - 08:45am to 18:00pm

(French Time)

  • 0044 (0)1753 752 760

Opening hours:

Monday to Friday - 8:00am to 6:00pm

(GMT)

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Contact one of our advisors: 

Opening hours:

Monday to Friday - 08:45am to 18:00pm

(French Time)