If you have received a letter in French entitled “Envoi de votre Sécuricode pour action”, here is what the letter is about:
Crédit Agricole offers you a quick and easy way to secure your online purchases:
SécuriPass can be activated in the Crédit Agricole "Ma Banque" mobile application.
With SécuriPass, you receive a notification on your smartphone allowing you to validate your online purchases instantly, without having to receive a code by text message.
We invite you to download our "Ma Banque" application to take advantage of this service now.
Click here to have a look at demos on how to download the app and activate Sécuripass.
However, if you have not activated the SécuriPass service, the validation process for your online purchases will change:
You will have to use a new code (SécuriCode) in addition to the single-use code that you usually receive by SMS on your phone.
No, Sécuricode and Sécuripass only concern online payments. If you have already activated Sécuripass, nothing will change.
Are my day-to-day functionalities affected (consulting my account, transferring money, using my card in shops)?
What will change when I make an online payment?
If you have not activated the Sécuripass service, on the Crédit Agricole authentication page, when validating your online purchase, you will now have to enter two separate codes:
No, Sécuricode and Sécuripass only concern online payments.
If you have already activated Sécuripass, nothing will change.
Your personal SecuriCode is indicated on the letter you received in French. It is unique and we strongly advise you to keep the letter for future reference.