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Coronavirus: Help and Advice

ENGLISH INFORMATION AND GUIDANCE FROM THE FRENCH GOVERNMENT ON THE COVID 19 IN FRANCE*

  • French Government
    For the latest information and guidance in English from the French Government regarding the current outbreak of coronavirus disease COVID-19 in France. There are also the downloadable certificates to circulate.
  • UK Government
    For the latest travel advice to France

Contacting us during the Coronavirus episode

We too are subject to certain restrictions, so it may take a little longer to get through to us by phone or to receive a reply to your emails.

To help us, you can carry out balance checks and transfers between accounts easily within your French online banking space. If you have not yet used your 6-digit personal online banking access code, or have mislaid it please call us on +33 (0)2 31 55 67 89 or call your advisor directly.

Alternatively, you can use the mobile app Ma Banque.

Our French online banking space and the mobile app are the easiest ways to manage your money securely at distance. If you have not already downloaded the app or would like more information, please click here.

Using the Online Banking service and the Ma Banque app allows you to:

  • Check your balance,
  • Make payments
and much more from your smartphone, computer, tablet.

Caution phishing

Phishing is an Internet scam technique increasingly used by scammers to steal personal data: your name and address, your contact details (telephone, postal address, etc.), your date of birth, your bank account number, your social security number, your Internet connection identifiers to banking or merchant sites, your security codes for validating Internet transactions, your e-mail identifiers and passwords, etc... More information

Briltine International Payments Service

BIPS continues to operate as normal through the online foreign exchange an international payments platform and over the phone. Please be aware that at this busy time it may take a little longer than normal to get through to us by phone. Don’t forget our online platform is available 24/7, enabling you to check the live exchange rates and make your foreign exchange transfers – you can login HERE.

If you need to register for the service, this can be done quickly and easily by clicking HERE



Thank you for your understanding.
The Britline Team.

*Every effort has been made to provide appropriate websites and information in English, however some sites are only available in French so you may want to use an online translation service.This information is provided by CA Britline as a courtesy as the contacts may be useful to you. All contact details are correct at 27/4/2020, but may be subject to change.CA Britline does not accept any responsibility for the communications, information and services provided by any of the above organisations.Should you have a complaint in connection with any of the third party contacts provided on this page you will need to send it directly to the organisation concerned.